Hi there,
Thank you for taking the time to leave us feedback.
We are glad that you found the ordering and returns processes easy and that you were satisfied with our quick delivery service.
We hope to see you again.
Kind regards,
Phase Eight Customer Care
Hello,
I am sorry to hear that we have let you down with a Gift card problem in store. It is most important to us that our customers have an enjoyable and smooth shopping experience with us at Phase Eight and I am disappointed that we have let you down on this occasion. I do hope that this has not deterred you from ordering from us in the future as we do value your custom. If you still need our assistance our customer care team will be happy to assist you. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
