Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our product and the service provided. I am very sorry to hear that you are disappointed with the fit of this garment and it was unsuitable for you. I have now passed this on to our technical team to review for the future as we want our sizing and styling to be as accurate as they possibly can.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us.
Kind regards,
Phase Eight Customer Care
Thank you for your feedback,
I can only apologise for this the warehouse have been made aware of this issue, Our stores can press any items that arrive creased or we will cover to have this done at a dry cleaners up to £20 if a receipt is produced.
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
