Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our product and the in-store service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your positive review! We are so pleased to hear you are happy with our service to you and the quick returns process. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a good customer service experience.
We look forward to you shopping with us again.
Kind regards
Hello, thanks so much for the feedback. I am so sorry that you had a bad experience shopping with us, this is not the experience we want our customers to have. I am so sorry for any inconvenience caused, we hope you can enjoy shopping with us again soon.
“The size is way smaller than is should be. I measured it against other dresses in a size down and it was even smaller than those. I got the larger size as I like the dress but will need to get the dress shortened.”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can.
Kind regards,
Phase Eight Customer Care