“Decided against the coat as it was too heavy for a June wedding. However, returning was no problem and immediately reimbursed. I opted for the dress and lace top cover instead.”
Hi there,
Thank you for your feedback, we're so pleased to hear you've had a smooth ordering experience with us and that you're enjoying your purchases.
Thank you for shopping with Phase Eight.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
Phase Eight Customer Care
Hello Angela,
Thank you for taking the time to leave us feedback, and I am very sorry to hear that you are disappointed with our returns service. I will be passing this on to the relative team to investigate to look into for the future.Kind regards
Phase Eight Customer Care.
Hello there,
Thank you for your generous feedback.
I am so glad you are happy with our service.
We hope to see you shopping with us again soon!
If you have any other queries, please don't hesitate to contact us.
Kind Regards,
