Hello,
Thank you for bringing this inconvenience to our attention. We apologise for any inconvenience caused. Our team is actively investigating and working diligently to resolve this issue. I'm pleased to inform you that it has now been resolved.
Kind regards,
Phase Eight Customer Care
Hello,
We're delighted to hear that you had a positive experience with both the prompt delivery and the refund process for returned items! It's great that you found a lovely jacket that matched your dress. If you ever need assistance with future orders or have any questions, feel free to reach out. We're here to help!
Best regards.
Hi there,
Thank you for taking the time to leave us feedback, we're so pleased to hear you had a great shopping experience with us!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
“Ordered the Devon Occasion jacket. Really well made but didn't go to the dress I ordered it for. Sadly, as with all ordered jackets, it was badly creased in tansit.”
Hi,
We're thrilled to hear that your Phase 8 ordering experience has been easy and efficient. It's great that you appreciate the straightforward process, quick delivery, and hassle-free returns. Thank you for sharing your positive feedback!
Best regards.
Hi there,
Thank you for taking the time to leave us feedback, we're so pleased to hear your order arrived quickly and you love your new jacket.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care