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Karlee Textured Occasion Jacket Reviews

4.6 Rating 23 Reviews
I liked the jacket but it wasn`t suitable for the outfit I had so it was returned
Helpful Report
Posted 2 years ago
Hi there, Thank you for your feedback. We are sorry to hear of your disappointment with the service you have received in store. I can assure you this is not how we want our customers to feel when they are in store. We will be passing this onto the area manager to be looked into for the future. Kind regards, Phase Eight Customer Care
Posted 2 years ago
The jacket, which I’d ordered as my size was not in the shop goes perfectly with the dress I’d recently bought from Phase eight.
Helpful Report
Posted 2 years ago
Hi there, Thank you for your positive review! We are so pleased to hear you are happy with our in store service to you and you were able to find the perfect outfit for your daughter's wedding! Thank you so much for being our customer! Kind regards, Phase Eight Customer Care
Posted 2 years ago
Hubbox423362 L
Verified Reviewer
The jacket was exactly what I wanted.
Helpful Report
Posted 2 years ago
Hi there, Thanks for taking the time to leave feedback. We're happy to hear that you're pleased with our service. We hope you have a lovely rest of your day. Kind regards,
Posted 2 years ago
Author didn't leave any comments.
Helpful Report
Posted 2 years ago
Hi there, Thank you for your review. We are so pleased to hear you are happy with your purchase and ease of the returns process. I'm so sorry that the parcel had arrived in a bad condition. This will be passed back to our team for review to prevent happening again. Thank you so much for being our customer! Kind regards, Phase Eight Customer Care
Posted 2 years ago
Great jacket. Lovely fit and fantastic quality. Would highly recommend Phase Eight. Great shopping experience.
Helpful Report
Posted 3 years ago
Hi, Thank you for taking your time to leave a review. We are so pleased you had a good instore experience and Chester were able to help you order a new dress. We look forward to you shopping with us again. Kind regards
Posted 3 years ago
Excellent jacket to complement dtess
Helpful Report
Posted 3 years ago
Hi There, Thank you for taking the time to leave us your feedback. It's great to hear that you have received pleasant service from us. It's such a shame that more than a few garments didn't meet expectations. Kindest regards,
Posted 3 years ago
Jacket had a chunky look and feel rather than an elegant jacket suitable for a wedfing
Helpful Report
Posted 3 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you had difficulty returning your jacket to a store, I will definitely be passing this onto the relative people to investigate to look into for the future. Kind regards, Phase Eight Customer Care
Posted 3 years ago