Hi there,
Thank you for your feedback, we're so pleased to hear you had a great shopping experience with us! We're sorry the colour was unsuitable and you needed to return it.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Hello
I am very sorry to hear that you did not receive your Shantung Bow Disc Fascinator as the stock we had did not pass our quality control , then sadly no more stock was available. If you need further assistance, please do contact our customer care team who will be happy to help you
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback. We are sorry for any inconvenience caused by the split dispatch of your order. Unfortunately, sometimes we have to source ordered items from stores for customer orders. We will be passing your feedback onto the appropriate department to be taken into consideration.
Kind regards,
“The item is just what I wanted and I shall look forward to wearing it in May. I am quite petite & following back surgery clothing sometimes does not fall well.”
Hello,
Thank you for taking the time to leave us your feedback and we are very pleased to hear you are happy with our service. We hope you enjoyed wearing your item at the wedding! Your compliment was passed onto our team!
Thank you for shopping at Phase Eight!
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave feedback, we're so pleased to hear that your order arrived in perfect condition! thank you for being a valued customer.
Kind regards,
Phase Eight Customer Care
Hello, thank you for your feedback.
Our staff always enjoys reading reviews such as the one you left us!
It lets us know we are making customers happy and doing something right!
Please let us know if there is anything else you need.
Kind Regards
Hello,
I am delighted to hear that we have provided an excellent service for your order and it was delivered in perfect condition.
We hope that you will be back to shop again very soon.
Thank you for the 5* review and for taking the time out of your day to provide us with your feedback as we value your custom.
Best wishes
