Hello,
We're delighted to hear that you had a positive experience with both the prompt delivery and the refund process for returned items! It's great that you found a lovely jacket that matched your dress. If you ever need assistance with future orders or have any questions, feel free to reach out. We're here to help!
Best regards.
Hello there,
Thank you for taking the time to leave this feedback.
It is always great to hear a customer loves their new purchase and the delivery was prompt. We look forward to you shopping with us again soon. Kind regards,
Phase eight customer care
Hello, Thanks ever so much for taking some time out to leave us some important service feedback on your recent order.
I am delighted to read our product was great however I am sorry on this occasion the courier was not satisfactory, your feedback has been noted and we will look into this. Feedback is very important as it helps us to constantly improve and listen to our customers so we really appreciate you making use of Feefo.
We do hope next time you shop with us we can show you our usual high level of 5 star Customer Care!
Best wishes, Victoria @ Phase Eight Customer Care