Hi there,
Thank you so much for leaving this feedback. Thank you for your feedback. I’m really sorry to hear about the difficulties you’ve had reaching us by phone and chat. I understand how frustrating this must be, especially considering the investment in our clothing.
Thank you for your feedback. I’m really sorry to hear that you’ve had trouble reaching us by phone and chat. I understand how frustrating this must be, especially given the investment in our clothing.
Please know that we are actively working to improve our response times. Our phone lines are open Monday - Friday 9am - 5pm. We also encourage you to reach out to us via email at webenquiries@phase-eight.co.uk or through our webchat on our website https://www.phase-eight.com/. We’re committed to assisting you and will prioritize your inquiry.
Thank you for your patience, and we look forward to resolving this for you.
Kindest regards,
Phase Eight customer care
