Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our returns service, I will definitely be passing this onto the relative people to investigate to look into for the future.
Kind regards,
Hi there,
Thank you for taking the time to leave us feedback and we are happy to hear that you are happy with the service received while shopping with us.
If you do have any questions, please contact our customer service team and we will be more than happy to help.
Kind regards.
Hello there,
I am truly sorry to hear that we have let you down on your order this time because you click and collect order has not yet been delivered.
For our click and collect orders we kindly ask to allow 5-7 working days for the order to be delivered. If you order has still not been delivered then please do get in touch, and our customer care team will be happy to assist you with this matter.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Hi there,
Thank you for taking the time to leave us feedback and we are happy to hear that you are happy with the service received while shopping with us.
If you do have any questions, please contact our customer service team and we will be more than happy to help.
Kind regards.
Hello,
I am so sorry to hear that we have let you down on our delivery service to you on your order this time as the order was badly creased inside the packaging, that is not how we would like you to receive your order delivery. Unfortunately we no longer supply hangers with garments. I am pleased to hear that the store have refunded your order for you and offered to steam your order.
Thank you for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
