Hi there,
Thank you for your generous feedback.
We are so glad you are happy with our service.
We hope to see you shopping with us again soon
Kindest Regards,
Phase Eight Customer Care
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you love our range!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
“Was a lovely jacket but not the correct shade of colour to match the dress I am wearing it with, returned the item. The return process was very easy and the refund to my card was back to me in three days. I have since ordered the same jacket in another colour.”
Hi There,
Thank you so much for your feedback. It's great to hear that you had a positive shopping experience with quick delivery and a simple return process. Have a lovely rest of your day.
Kind regards,
“I’m so delighted with my occasion jacket . Purchased for my son’s wedding . I will wear with the Phase Eight floral dress ( as advertised )
I chose the lime colour and it is absolutely gorgeous . Sooo looking forward to wearing”
Hello,
I am sorry to hear that we have let you down on your order this time.
It is most important to us that our customers have an enjoyable and smooth shopping experience with us at Phase Eight and I am disappointed that we have let you down on this occasion. I do hope that this has not deterred you from ordering from us in the future as we do value your custom. If you still need our assistance our customer care team will be happy to assist you. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
