Hi there,
Thank you for your feedback, we're so sorry to hear your jacket arrived with a defect. We're glad this was rectified quickly and hope you are now enjoying your new jacket.
Thank you for shopping with Phase Eight.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garments arrived with you in the condition they did, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
Phase Eight Customer Care
