“The fabric of this blazer with a stripe is lovely, best I have seen or tried on. I would have kept the blazer but it was so long more like a short coat on me (5ft 4ins). I would have sat on the fabric had I sat down. Reluctantly returned as otherwise the fit was great, sleeve length and width etc.”
Good afternoon,
Thank you for your valuable feedback. We are pleased to hear that you find our website and product descriptions helpful.
We appreciate your comments regarding the paper packaging and the suggestion for a pick-up service for returns. We understand how important it is to have convenient return options. Please note that you can arrange a collection return using Royal Mail's service at: https://www.royalmail.com/collection.
Regarding the online returns process, we are working on enhancing our system to provide better tracking and acknowledgement of receipt/refund. We aim to make this process as seamless as possible for our customers.
Thank you once again for your feedback. If you have any further suggestions or need assistance, please feel free to contact us.
Warm regards, Phase Eight Customer Care
