“The product itself is lovely. BUT as I ordered online and collected from a store, I was horrified to see it had been folded into such a small package. The velvet was unbelievably creased and I had to pay £8 for my dry cleaners to press it. Please consider this when packaging.”
Hello. Thank you so much for your feedback. I am so sorry to hear that our packaging has let us down on this occasion, I can assure you that your comments have been passed over to the relevant team for an internal investigation.
If there is anything else we can help you with then please feel free to email us, Kind regards
