Hello,
Thank you for taking the time to leave us feedback and we are very sorry to hear that this is the service that you have received from our couriers, this is not up to our usual standard at all and we have passed this onto our management team to make sure this does not happen again in the future. If you are still having issues with your order, please do not hesitate to contact us and we can look into the matter further.
Thank you for shopping at Phase Eight.
Kind regards,
Phase Eight Customer Care
