“I ended up keeping this coat as I got it at a good sale price. The purple color is beautiful. It is made of a soft, heavy fabric and I like the tailoring. However both gold buttons came off after a few west's. They have a very narrow eye so I haven't been able to put them back on. The cost only comes with black replacements. Also I am 5'11'' and the sleeved are slightly too long. The coat is quite small in size so you might have to go up a size.”
Hello,
Thank you for taking the time to leave us feedback.
We are pleased to hear that you are happy with our delivery service, it is always nice to hear that we are on the right track in satisfying our customers.
Kind Regards,
“This is a lovely coat, excellent quality and style. I didn't keep it on the basis that I ordered two and preferred the colour and style of the other one, but otherwise I would have kept it.”
Hi there,
Thank you for taking your time to leave a review. We're so glad you found the website easy to use and your order arrived quickly. We look forward to you shopping with us again.
Kind Regards
Hi,
Thank you for sharing your experience. We're glad to hear that the order arrived well packaged and on schedule, and you liked the Autumnal/Winter color. We apologize for the inconvenience regarding the small fit and the unavailability of the next size up. If you have any further comments or if there's anything else we can assist you with, please let us know.
Best regards.
Hello there,
I am truly sorry to hear that we have let you down on your order this time because you have not received the correct refund.
I can assure you that is not our usual level of service at all. If you still need our assistance, please do get in touch and our customer care team will be happy to assist you with this matter.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
