“Stylish and good fit but poor quality finishing for the money. The so called detachable fur collar is a nightmare to remove and reattach. The lining was too big, so the spare material was in danger of catching in the zip every time it’s Aaron. Stitching on one sleeve poor. I’ve kept the coat as it was a good fit and style and the colour I wanted. I’ve had to take a tuck in the lining. Very disappointed”
Hi there,
Thank you for taking the time to leave us feedback, we're so pleased to hear you had a smooth shopping experience online with us.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
Hello there. Thank you for the positive review, It means a lot to us when we hear we're providing an excellent experience. Many Thanks, Customer Service Team
“I saw this coat in a John Lewis store a while back but then when I went to buy it I could not find it so went to Phase Eight website, ordered on line, arrived no hassle. Warm cosy pockets, love the fur collar which is removal. I am a busty size 12 fits well”
Hi there,
Thank you for taking the time to leave feedback, we're so pleased to hear that you're happy with your new garments.
Kind regards,
Phase Eight Customer Care
