Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Hi! Thank you for your feedback. We're pleased to hear that you're happy with the practicality of the coat and the quick delivery. It's unfortunate that the suede jacket didn't work out, but it's great that you're finding the Teddy coat warm and practical. Your willingness to address minor issues shows your commitment to making it work, and we hope it gets plenty of use!
Best Regards
Hello Mohamad,
Thank you for taking the time to leave us your feedback and we are extremely sorry to hear that you are not pleased with the service that you have received and that you have not received your order. We sincerely apologise that we have let you down on this occasion. We have passed this onto the appropriate department to be flagged. We hope that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us.
Thank you for shopping at Phase Eight.
Kind regards,
Phase Eight Customer Care
