I am very sorry to hear that you have had this issue with your order, our billing name should read as Phase Eight not Fit Mums.
I have checked and I can see that we have refunded the order in full for you
“I bought a 16 to cover cardigan, sweater, scarf, etc. but I still couldn't button the coat across my chest. Shame because it was a lovely coat, great styling and seemed like it would keep me warm.”
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our product and the service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
