Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Phase eight
“I’m really pleased with the coat! Lovely grey colour, soft fabric and good sleeve length. Room for a jumper underneath which is perfect for a winter coat. Perfect length. I bought a very long one last year and regretted it.”