“I have no complaints about its function, only how delicate the filaments are and how easily damaged (broken) they have been, even with gentle cleaning. This is the second occurrence of broken filaments requiring replacement ion harps.”
Hi Joe,
Thank you for taking the time to share your experience with the X3 Ion Harp. We're glad to hear that you find its function satisfactory. However, we're genuinely sorry to hear about the issues you've encountered with the delicate filaments. We understand that durability is key, and your feedback is invaluable as we work to improve our products.
If you have any further suggestions or need assistance, please don't hesitate to reach out to us. We are here to help!
Warm regards,
Team PhoneSoap
