“Not a good product. Trying to reach out to Phone Soap for two days and cannot reach any answers. Very unhappy with the product but even more with the customer service which is non existent.”
Hi Steve,
Thank you for reaching out! I'm so sorry to hear that you couldn't get in contact with our team! I was able to locate an open thread with a recent response from our team, so I've followed up there to make sure we resolve this for you!
PhoneSoap Support
“I do like the H2O humidifier but for the price point it falls a little short on features for example
1. Light sensor that autodims the control panel and water level meter when it’s dark. I know sleep mode does this but if I want to leave it on a higher level over night , the lights are super bright.
2. The beeping when using the control panel is something of an MRI machine. It’s loud and very industrial sounding
3. The control panel itself having to cycle through ever option to get something specific is a little excessive
Hopefully future versions incorporate some of the above.”
