“I had to order a second one. The first one the battery would bot charge after a few months of use. The battery pack expanded to the point is popped the cover off”
“I had one in grey as well for a year before I bought this one for my wife for Christmas. Not overly loud, light has been working great and tooth is nice and dry afterwards.”
Hi Matthew,
Thanks so much for sharing your experience! We’re happy to hear the UV Toothbrush Sanitizer and Dryer is performing well and that your wife loves it!
If you ever need anything or have questions, feel free to reach out at cs@phonesoap.com and we’ll be glad to help.
Kind regards,
Team PhoneSoap
“The device itself is larger than expected. However, it barely fits onto my electric toothbrush. It has to be fitted at the narrowest part at the top. Additionally, my toothbrush stayed wet the following morning after use. Not sure how effective the fan is.”
Hi there,
Thank you for your feedback on the UV Toothbrush Sanitizer and Dryer. We're sorry to hear that the size and fit weren't quite what you expected and that your toothbrush remained wet after use. We understand how important proper drying is for maintaining hygiene.
The UV Toothbrush Sanitizer and Dryer has a base that is 34" and does fit all toothbrushes, but some brush heads, like those from electric toothbrushes, may have a tighter fit and require additional pressure to fit these toothbrush heads in the flexible plastic base.
Your comments about the effectiveness of the fan will help us as we continue to improve our products. We appreciate you taking the time to share your experience, and if you have any further questions or concerns, please feel free to reach out to our customer support team.
Warm regards,
Team Phonesoap
Hi there,
Thank you for taking the time to share your thoughts on the UV Toothbrush Sanitizer and Dryer. We're glad to hear that you appreciate its cleaning ability!
We completely understand your suggestion regarding the addition of a manual option, and we value your feedback. It's important to us that our products meet your needs and expectations, and we'll definitely pass your comments along to our design team for consideration.
If there's anything else we can help with or if you have any further suggestions, please feel free to reach out. We're here to help!
Best,
PhoneSoap Support
