Dear Patrick,
Thank you so much for sharing your feedback! We genuinely appreciate you taking the time to let us know about your experience.
We sincerely apologize for any inconvenience caused during the process. We understand that waiting over a week to get an authorization can be frustrating, and we apologize for falling short of your expectations. We assure you that we value your time and are committed to improving our customer service.
We would love to hear more about your specific concerns and any suggestions you may have to make things better. Your input is crucial to our growth, and we want to ensure that we provide a seamless experience for all our customers.
Once again, thank you for bringing this matter to our attention.
Warm regards,
Phonesoap support.
