“Product is as described. Arrived on time. I have no way to make sure it actually sanitizes like it claims but I'm trusting it blindly. My issue is I bought 2, when the product shipped I received an email saying it was now on say BOGO. Customer service refused to retro that offer even though I had not received the item yet. This is a sure way to guarantee I never buy from this company again, otherwise I would have loved to get more for my office at work and a few as gifts for the holidays. I'll pay more to be appreciated by a company. Simplehuman is my go to now.”
Thank you for your feedback—we’re glad your order arrived on time and that the product met expectations. We understand your frustration about the timing of the promotion. While we're unable to apply discounts outside of the promotional window, we do appreciate your perspective and will keep your feedback in mind as we review our policies.
We hope to have the chance to serve you again in the future.
“I started using phone soap during COVID. Now that my daughter will be having a baby, they will need phone soap to conveniently sanitize their phones.”
“Omg this thing is so cool. It lets you know when it's working when the lighting bolt goes on and off when it's done. AND the phone is warm when it gets out. It smells like it was actually clean. I can't explain it but it's a specific scent and it just feels clean knowing that.”
