Hi Dottie,
Thank you for reaching out to us. We're sorry to hear that your PhoneSoap Basic hasn't arrived yet. We understand how frustrating it can be to wait for a much-anticipated product.
Please check with the shipping carrier for updates on your order, and if you have any questions or need further assistance, feel free to reach out to our support team. We're here to help!
We appreciate your patience during this time.
Best,
PhoneSoap Support
“I have to say I absolutely feel so much better when I get home from a nursing job when I put my phone in this the only feature, I wish that you would add is that you could close it without having the light come on when I was done using it, I like to store it closed, but if I close it after I’ve sanitize something the light comes on, so it’s in there sanitizing nothing that is the only feature that I would change. Maybe I should’ve bought one of the higher up ones that may have had that feature I’m not sure but thank you for inventing a wonderful item that keeps us all healthy.”
Hi Pamela,
Thank you for your thoughtful review! We're thrilled to hear that our PhoneSoap Basic is helping you feel healthier after your nursing shifts. Your feedback about the light coming on when closing the box post-sanitization is valuable, and we can see how that feature would improve usability.
We appreciate your suggestion, and we’ll certainly pass it along to our product development team for future enhancements. Thank you for supporting PhoneSoap and for your commitment to keeping yourself and others healthy!
Best,
PhoneSoap Support
“Overall, I like this unit a lot. It's simple and straighforward to set up and use. I obviously can't test the actual sanitization results but have to assume it's doing its job. I use it not only for my phone, but for my AirPods and Apple Watch. I'm contemplating buying a couple other sanitizers for my toothbrush and other items.
I deducted 1 star for something that's a minor annoyance to me: lack of a physical power button. I understand the intention to simplify things and keep unit costs lower. However, every time I remove my phone from the sanitizer... it turns back on (for 10 mins) as soon as I close the lid. I have only two alternatives: 1) leave the lid open after removing my item, or 2) unplug the unit after removing my item... close the lid... then plug the unit back in.
I would rather just have a physical power button. Leaving the lid open invites extra dust, pet hair, etc.”
