Hi there,
I'm so sorry to hear that you're dissatisfied with your order! Please reach out to our team at cs@phonesoap.com and we would be happy to help!
PhoneSoap Support
“I have had a PhoneSoap for several years and love the convenience of it. I put my phone in it every day first thing in the morning and often during the day. I bought a second one recently for a gift exchange.”
Hi there,
Thank you for your feedback; we would be happy to help with this! All units are packaged with a USB power cord. If this power cord was missing, or isn't working to charge your unit, please let us know and we would be happy to help!
PhoneSoap Support