Hi Barbara,
Thank you for sharing your experience! We’re glad to hear the PhoneSoap Basic fits into your daily routine and helps you feel better about sanitizing your phone.
Kind regards,
Team PhoneSoap
“I’ve had a PhoneSoap for years and have given a few out as gifts. I live in NYC and my phone is always in my hand when I’m out and about. I love being able to pop it into the PhoneSoap box for a few minutes to kill any germs. I used it even more during Covid. It’s a great gift for the germaphobes in your life!”
“Not super satisfied. It doesn’t come with a power adapter and it uses a USB-A cable to power it. I have not had a USB A power adapter in years. For something this expensive, I expect somewhat modern features. Also, there is no clear signs that you have to pay duties during the check out process if you are not in the US. With shipping and duties, it costed more than half the actual cost of the device.”
Hi there,
I'm so sorry about this; this unit should come with a power adapter! Please reach out to our team and we would be happy to make this right.
Daphne // PhoneSoap Support
Hi there,
I'm so sorry to hear that you're dissatisfied with your order! Please reach out to our team at cs@phonesoap.com and we would be happy to help!
PhoneSoap Support
“I have had a PhoneSoap for several years and love the convenience of it. I put my phone in it every day first thing in the morning and often during the day. I bought a second one recently for a gift exchange.”
