Hi there,
I'm so sorry about this! Our team would be happy to help with any repair under warranty, and can be reached through chat or cs@phonesoap.com M-F 7-5, except for holidays. You can ask for Daphne and I would be happy to assist with any outstanding questions or concerns you may have.
Thank you so much!
PhoneSoap Support
“Five star quality. I love this device. Easy instructions. Recommend to all my family and friends. This company is wonderful and the customer service so helpful.”
“I love the portability of PhoneSoap Go. I have the original and the large size., but it's nice to be able to take this one and use it anywhere. I put my keys, glasses, jewelry, and my phone in it, as well as other items. I like that you included a case, too!”
“I love the convenience of this being battery operated and rechargeable! I'm taking it on vacation with me next month and I'm so glad I bought this unit. I also have the 3 and pro and I love them both too. This is a game changer though in my opinion especially with the carry case”
