“I like the size of the spray and it's convenience. However, I found the microfiber to be difficult to use. Just didn't clean well....
Perhaps the fabric should be thicker.”
Thank you for your feedback. We're glad to hear you like the size of the spray bottle and its convenience. We appreciate your honest comments about the microfiber cloth. We're sorry to hear it didn't perform as well as expected for your cleaning needs. Your suggestion about using a thicker fabric is valuable, and we'll share it with our product team as we continue to improve our products.
If you would like to proceed with a return for this product within the first 30 days of purchase, please let me know! I would be happy to help! Thank you for taking the time to share your experience!
Daphne // PhoneSoap Support
“I order these regularly. I have one for each briefcase and purse and use them to clean my iPhone, iPad, and laptop. They’re convenient and effective, much easier than using a towel and a bulky bottle of spray. I do hope you will continue to sell these.”
“The screen cleaner is a great way to clean off any screens and hopefully killing any germs on it. The colors are super cute and the spray is easy to use.”
Dear [Reviewer],
Thank you so much for taking the time to share your experience with us regarding the PhoneSoap Shine 5-Pack (Multiple Colors) / Microfiber. We truly appreciate your feedback and apologize for any inconvenience caused by any issues you may have encountered.
It means a lot to us that you took a moment to let us know about your experience. We strive to provide our customers with the best quality products, and your input helps us improve our offerings. We would be grateful if you could kindly elaborate on the specific issues you faced with the PhoneSoap Shine 5-Pack, so that we can address them effectively.
Your satisfaction is our utmost priority, and we would like to make things right. Please share any suggestions or ideas on how we can enhance our product's performance or address any concerns you may have.
Once again, we express our sincerest gratitude for your feedback, as it helps us deliver an improved customer experience. We look forward to hearing from you soon.
Best regards,
Phonesoap support.