“I like this thing, but I have to say it's let down massively by it not being re-usable. Full disclosure, it came for free with my purchase. It does what it says it does, but I wouldn't personally buy one. If a lighter can be refilled, there's no reason this shouldn't be.”
Hi there,
Thank you for reaching out! While these units aren't refillable, the pad is washable and can be reused as a microfiber cleaning pad for your phone screen. We recommend hand-washing and letting the Shine dry once dirty--once it's clean, it'll be able to continue to clean the screen of your phone of dirt and finger prints.
Let us know if you have any questions!
PhoneSoap Support
Dear Patricia,
Thank you for your feedback regarding the PhoneSoap Shine. We're sorry to hear that the screen cleaner left streaks on your phone and tablet. It can be frustrating when a product does not meet your expectations, and we understand how that can affect your experience.
We appreciate your input as it helps us strive for better quality. Please reach out to our customer service team at cs@phonesoap.com if you would like further assistance or to discuss your concerns.
Thank you for bringing this to our attention. We hope to improve your experience with our products in the future.
Warm regards,
Phonesoap Support
