“I think the scientific concept is valid but my acne got worse on this product. After 1.5 months I am still seeing things just get worse so I don’t think it’s the one for me.”
Hi Hannah! Thank you for sharing your experience. We’re sorry the product didn’t work for you as expected. Everyone’s skin responds differently, and we understand your frustration. It is possible you are experiencing a purge phase. Since everyone’s skin microbiome is different, no two microbiomes will react in the same way to this re-calibration. It is possible to see your acne get slightly worse before it gets better if you’ve had it for a long time. We are sorry you are not happy with your experience. Please don't hesitate to reach out if you have any questions regarding your skincare. esthetician@phitherapeutics.com
“I love that these products and particularly the serum do not irritate my skin! After three months I have seen improvement in my skin and especially around hormonal changes where I need the most support. It took a little bit to get used to keeping the serum in the fridge, but now it’s just part of my regular routine twice a day.”
Hi Danielle! Thank you for your feedback. We understand finding skincare for sensitive skin can be tough so we are so happy to hear Phyla is working for you! We also love to hear consistent use has become easy for you!
“I have been using the three step system for two months. The angry breakouts along my jawline/ chin have all but stopped but I still have comedones, blackheads, and many, many sebaceous filaments on my chin area and nose. Will Phyla eventually take care of these or should I be using an additional product? I’m 58 and so tired of having acne and aging skin.”
Hi AJ! I am the esthetician here with Phyla. I would be happy to talk with you about your skin and current routine! Feel free to reach out to esthetician@phitherepeutics.com or check your email!
Thank you for your feedback! I’m glad to hear that your skin has cleared up and that you achieved your goal. If you have any concerns about the cleanser or need any adjustments, please let us know—we’re here to help!
“This didn’t cure my acne but it was an awesome replacement for Rodan and Fields and more cost effective. It kept it somewhat in check. Paired with Pore Favor supplement with amazing results. The lotion is top notch. I never moisturized before but love this. Better than cerave”
Hi Violea! I’m so glad to hear that you’re enjoying Phyla and that the lotion has been a great addition to your routine. It’s wonderful to know that it’s working well for you. If you have any questions or need further assistance, please feel free to reach out to esthetican@phitherapeutics.com!
“I purchased for my daughter, and she thinks it is helping so far. Unfortunately seems to be running out of cleanser faster that serum or moisturizer.”
Hi Lynn! I’m glad to hear that your daughter is seeing some benefits. The cleanser is designed to be effective with just a small amount, so she shouldn’t need to use much to get her face clean. If it seems to be running out faster than the other products, she might try using a smaller amount each time. If you have any other questions or need further assistance, please don’t hesitate to reach out to esthetician@phitherapeutics.com!
“I've tried many different skin products trying to nullify how dry my skin gets but then goes straight to oil. The moisturizer is my favorite so far. It has a very smooth texture and no oily feel some others I've tried has.”
Hi Amanda! I’m so glad to hear that you’re enjoying the texture of our moisturizer and that it’s helping with your skin’s dryness without feeling oily. We appreciate your support and your feedback means a lot to us!
“I have been loving the routine and results from the phage system. All of the products are so airy and light yet moisturizing enough for my dry skin spots! I highly recommend”
Thank you so much for your wonderful feedback! I’m thrilled to hear that you’re loving the Phage system and seeing great results. It’s great to know that the products are working well for your dry skin spots!
