Hi Megan! Thank you so much for sharing! We’re beyond happy to hear that Phyla has made a difference for you after trying so many other products. We’re excited to continue supporting your skincare journey!
“After around 60 days of usage, I think the phyla serum is working. I am still experiencing some cystic/hormonal acne; however, I do feel like the occurrence is reduced and I plan on continuing the treatment for an additional 60 days.”
Hi Kimberly! Thank you so much for sharing your 60-day update along with your pictures! Those results are amazing! We’re thrilled to hear you’re seeing progress and that the frequency of breakouts has been reduced. Consistency is key, so we’re excited that you’re continuing with the treatment for another 60 days. Please keep us posted on your results!
Hi Jennifer! Thank you for sharing your experience! We’re glad to hear that you’re seeing improvement after struggling with adult acne for so long. It can take time to reach your skincare goals, so we’re here to support you along the way. Please don’t hesitate to reach out if you have any questions or need guidance! esthetician@phitherapeutics.com
“Been using a little over a month now. Seem to be helping. I love the wash and moisturizer you get with the bundle. Going to keep using. I know you have to keep using to see results. So far very happy with this product.”
Hi Legih! Thank you for your feedback! We’re thrilled that you’re enjoying the Phyla system and noticing positive changes in your skin. It’s great to hear that you’re sticking with the routine to see those long-term results.
“I love the three step program. It’s simple and easy to use. I really enjoy keeping the serum cool in my refrigerator. It’s refreshing on my skin and it seems to genuinely help calm my breakouts and prevent them from escalating into a full-blown war on my face. the moisturizer smells amazing. I wish you made one in a larger size”
Hi Kristen! Thank you for sharing your experience! We’re so glad to hear that you love the three-step program and that it’s helping calm your breakouts. It’s great to know you’re enjoying the refreshing feel of the cool serum and the amazing scent of the moisturizer!
Hi Steffani, We’re sorry to hear that our product didn’t work for you and that your experience with our support team wasn’t satisfactory. We’re committed to improving our customer service and will make sure this issue is addressed. Thank you for your feedback, and we hope to earn back your trust in the future.
“I'm loving this system! The cleanser isn't too drying and gets my skin feeling clean and fresh. I use twice daily as instructed. The serum is so nice when it's cold (as instructed) and makes my skin feel empowered and fresh. The whipped moisturizer is so lovely and soft. I love how it makes my skin feel like new skin. So soft and hydrated. I use everything twice daily, and it is doing a great job. When I have a breakout, the products help move things along faster. I also feel like there's less scarring from breakouts. Hormonal breakouts suck, but I have a powerful and beautiful system to help. Thank you Phage!”
Hi Katie! Thank you so much for your wonderful feedback! We’re thrilled to hear how much you're enjoying the system and that it’s making a difference with your hormonal breakouts. It’s great to know the products are helping you feel empowered and refreshed! We truly appreciate your support and look forward to continuing to help you on your skincare journey.
“Almost 60 days in and see zero improvement. Have reached out to customer service and they won’t issue a refund. Do not buy unless you want the hassle!”
Hi Amanda! We’re sorry to hear about your experience and understand your frustration. I sent you an email regarding your cancellation request, but sometimes our messages can end up in spam folders, so I’ve re-sent it just in case. Please check your inbox or spam folder, and feel free to reach out if you need further assistance! We are always here to help! Esthetician@phitherapeutics.com
