“My 13yo daughter is using this and won't conscent to photos, but it is working. As warned there was a period of "purging " where the skin got worse for a bit but we stayed with it as the skin felt fine. We started to be confident in the improvement around week 3 or 4. The small acne without the whiteheads are gone. The larger ones seem to only be scaring. Under normal circumstances, I'm not seeing new eruptions. However, when we traveled to a developing nation, there were new eruptions due to pollution and stress and possibly because we could not keep the product refrigerated.”
Thank you for sharing your daughter’s progress! It’s great to hear that even after the purging phase, you noticed improvements by week 3 or 4. We're glad the smaller acne cleared up, and it sounds like her skin is really starting to balance out. Traveling can definitely cause flare-ups, especially with factors like pollution and stress, so it makes sense that new breakouts happened then. The product is OK being out of the fridge for a week or two without worry. So happy to hear that her skin has been doing well otherwise—keep up the great work!
“My 15 year old has been using Phyla for three months, and it's really making a difference. Once he started seeing results (after around 4 weeks), he became a believer, and he never needs to be reminded to use all 3 components. Thanks for making such a great product!”
It’s wonderful to hear that your son has seen such great results, and that he’s become consistent with his routine—that’s a huge win! We love hearing stories like this, and we’re so glad Phyla has made a difference for him. If you ever need any tips or have questions, feel free to reach out!
“I have very sensitive, dry skin with hormonal acne on my chin, occasional bacterial acne elsewhere, and rosacea. I used this set in the AM as I have other skincare goals than just my acne. I’ll go through the different items in the set:
- Cleanser: described as a gel cleanser, I find it to be more of a cream cleanser. This cleanser is unfortunately too strong for my dry skin and started to really dry out my cheeks (I did ease into using it). I switched to just using it on my chin where my acne is most prevalent, and it was still too drying. I also started to notice some weird congestion. Once I stopped using, the congestion went away. So the cleanser is a no go for my dry skin.
- Serum: the serum is nice and refreshing since it is kept in the fridge. It is not drying or irritating. It is annoying though that I have to wait 3 minutes to proceed to my next skincare step, and also annoying that I cannot use another active (like vitamin c) until I wait an hour (per customer service).
- Moisturizer: the moisturizer unfortunately is just not moisturizing enough for my dry skin. I have to add a layer of a my hydrating moisturizer to my cheeks. My skin does tend to dry out more with citrus oils, so that might be why. The moisturizer did not break me out or flair up my rosacea.
Overall I do not know if I will be repurchasing. I would have given this set 3.5 stars, but half stars are not an option. If I repurchased anything it would be just the serum. My acne has improved a little bit, but I have also improved my hormonal health so I don’t know if it’s that or the serum. I will probably hold off on recording the serum once I run out and see what my skin does.”
Hi Audrey! Thank you for taking the time to share such detailed feedback! We’re glad to hear that the serum is working well for your sensitive skin and that you’ve noticed some improvement. We’re sorry to hear that the other products didn’t meet your needs, but we appreciate your insight on how they performed for your unique skin concerns. If you decide to revisit our products or have any questions, please feel free to reach out—we’re here to help!
“This stuff really works and you can use it safely without feeling bad about using it because it doesn't come with the chemicals and other negatives that most other products do. Its extremely easy and quick to use and really does a great job of clearning up my deep acne and random outbreaks. The one thing is that you need to keep up with it and actually use it, plus maybe go through a few cycles of use before your skin is really clear. Mine cleared up pretty quickly but after stopping use I realized I needed to reorder. I'm hoping after 2 more rounds on top of some life style changes I'll be able to get rid of most of my acne.”
Hi Jack! Thank you for sharing your experience! We’re so happy to hear that you’ve seen great results and feel good about using our products. You’re absolutely right—consistency is key, and we’re glad that you’re planning to continue. We’re excited to be part of your skincare journey and wish you continued success!
“I bought this for my teenage daughters who were struggling with constant breakouts with moderate cystic acne. We had tried a lot of different products and even some prescription medications before hearing about this one and decided why not.
This product has drastically changed both of my daughters faces and now they have minimal acne where as before most of their face was covered. They are incredibly happy and feel more secure in themselves with the boost of not having to worry about their face. I do wish 2 things though; that the volume of the product was more and that the price point was a little cheaper.
Either way it’s the first thing that has actually worked on their faces and I’m grateful and pleased!”
Hi Katy! Thank you so much for sharing your daughters’ experience! We’re thrilled to hear that Phyla has made such a positive impact on their skin and confidence after trying so many options. We appreciate your feedback on the volume and price point and will pass it along to our team. It’s wonderful to know that our products have helped them feel more secure and happy
I see you were able to speak with one of our Skin Health Experts! Phyla is specifically formulated to target acne-causing bacteria on the skin. If there are other skin problems that need to be addressed, Phyla unfortunately may not be able to treat those. If you would like to chat with our esthetician team further or try on of the other products on their own, please do not hesitate to reach out again 💚 We are happy to help!
