Hi Rosalie! We are sorry to hear that you didn't see the results you had hoped for. We understand acne can be frustrated. Feel free to reach out to Esthetician@phitherapeutics.com to chat more about your skin. We are here for you!
“I love the reclosable bottle that the surround comes in. It is extremely easy to apply and I’ve had no negative side effects. I feel like my skin has had some improvement since I started using it, reduced large cystic acne, and I’m looking forward to seeing how it improves in another month of use.”
“I think it definitely helped my acne. I don't think this is a 60 day supply because mine only lasted a little more than 30 days. One pump does not seem to cover my face completely (and I'm a small person). I wish I didn't have to put it in the fridge, but so far it's worth the walk.”
Thank you for sharing your experience, Nancy! Our team is always working to improve the product and experience for our users, so we appreciate your feedback 💚
“I got this for occasional hormonal acne around my nose and chin. My cheeks never used to break out and now they have really badly. I think I may be allergic to something in the serum, it's just really not for me.”
Hi Jenny! We are sorry to hear this is your experience. When starting a new product it is common to experiance a purge phase. Please feel free to reach out to esthetician@phitherapeutics.com and I would be happy to talk to you more about your skin!
“It's quiet expensive given that the results are very minimal. I did notice a slight change in my skin, but definitely did not fix my acne. I believed in the science behind it, but I don't think it can support the claims advertised.
I even booked a free session with their online consultation service and was extremely disappointed. I would have paid for the service if the appointment had been even slightly helpful.”
Hi Kristal! I am sorry to hear that you are disappointed in your experience. I am the esthetician you spoke with and I would be happy to speak to you again about your skin. Please feel free to reach out to esthetician@phitherapeutics.com!