“Awful. They have bought the cheapest shoes on the market and are charging £20 off for them. They would be like £10 on a market stall. I don’t know what I was expecting but yellow gold plastic studs and threads hanging off everywhere was not it”
Hi Rebecca,
Thank you so much for taking the time to review your items.
I'm so sorry to hear the quality wasn't what you expected, we work extremely hard to ensure we only stock the best quality items here at Pink Boutique. This feedback will be forwarded to the most relevant team.
Please note, all unwanted items can be returned for a refund within 28 days. I will talk you through our returns process step by step,
1. Package your return in any waterproof packaging.
2. See the returns section on our website to download a label or QR code for your chosen courier.
3. Put the invoice inside the package before you seal it up. (If you don't have an invoice, confirm your name, order number and reason for return on a cover note)
4. Take to your local ASDA/Royal Mail post office.
5. Keep your proof of posting safe.
Again, I'm so sorry you were disappointed with your PB order. Should you wish to discuss this further, please do not hesitate to contact us.
Team PB xx
