“Unfortunately description said was a stretch material but it was far from it, have bought from PB many times and always been same size but this purchase has knocked my self confidence a lot unfortunately due to how small it came up”
Hi Jackie,
Thank you for taking the time to review your recent purchase.
I am so sorry to see this, we work extremely hard to ensure the sizing is correct. Sadly, this style has sold out meaning we can't investigate however, I will pass this on for you.
To confirm, all unwanted items can be returned for a refund. I will talk you through our returns process step by step,
1. Package your return in any waterproof packaging.
2. See the returns section on our website to download a label or QR code for your chosen courier.
3. Put the invoice inside the package before you seal it up. (If you don't have an invoice, confirm your name, order number and reason for return on a cover note)
4. Take to your local ASDA/Royal Mail post office.
5. Keep your proof of posting safe.
I hope this helps.
Team PB xx
