“Works well but this (Used - Like New) unit is extremely LOUD. I don't know much about disposals but it sounds like the blades rattle around when in use. My last disposal was the exact same make and model and it didn't sound like this one. Must be defective but I'm keeping it because I have no desire to perform a whole new installation. I just hope the blades don't fly off and hit me in the face! (sorry for the visual)”
“These people are mixed up! One side of the box said just three steps to install this. Step one: attach the cord to the unit. The other side of the box said that the cord was already attached to the unit. And then when I opened it it came with instructions that had 27 steps. None of them ever mentioned which way the pipes stick out, but it makes a big difference in the way you mount it. Seems like they could do a lot better job of reading their own stuff and trying it. It feels like the companies taking things for granted .The only reason I picked this brand is to make the installation easier, since the old one I had that was leaking after 20 years was the same brand.”
“I recently bought a home that had an Insinkerator Badger 5 food disposal in the kitchen. I noticed it was dripping from the bottom, and a quick Google told me that meant the internal seals were busted and it was time to get a new one. I checked the serial number for the manufacturing date of the old model -- over 12 years ago!!! The longevity of the product, plus the universal mounting system, made the choice to choose Insinkerator again obvious.I ordered the new Badger 5 (with power cord pre-attached, so I didn't need to do any electrical wiring) and it was delivered in 2 days. It is in a compact box that is well padded by styrofoam inside. It's pretty heavy -- about 14 lbs? I opened up the printed instructions and man, whoever designed this really needs to work on hierarchy (it's pretty hard to follow the numbers, the instruction text is very small and vague, and some steps seem out of order). However, Insinkerator has a really good installation tutorial video on YouTube that shows every step!I'm a girl who's never done any plumbing before (other than switching out a showerhead), so it took me almost 2 hours to remove the old disposal and install the new one. (Mainly figuring out how to connect it to my odd kitchen pipe layout.) However, I'm confident that if I did it a second time, or had even a tiny bit more plumbing knowledge, it would have taken me half the time. The old drain mount on my sink was still in good condition (so I didn't need to install the new one), and the twist-off twist-on universal mount made attaching the new disposal easy. I'd definitely worked up a bit of a sweat at the end (mainly from lifting the heavy units and from leaning in to connect the pipes and tubes) but everything seems to be working! The noise level is just standard volume for a normal disposal. I like that the Insinkerator system uses grinders, not blades. It makes reaching in (to grab the tap-out dishwasher plug or a rogue utensil) less scary.Overall, it was much less intimidating than I thought. I'm glad I didn't hire a plumber and did it myself!”
“Edit: I got it on. It works fine - as expected. Just a bigger challenge to install than expected.I asked a video question about how I'm supposed to spin this mounting assembly onto an existing mount if this new model is designed not to spin. Rating will improve if I can get it mounted properly enough to test it.”
“My family has always had Insinkerators and they've been great. When I moved to my new place, it had a Waste King that was incredibly loud and didn't do a good job grinding things up. It started to leak, so I got this as a replacement and it's been a big improvement. Though it is not advertised as the quietest or most powerful in Insinkerator's lineup, it seems very quiet to me, dramatically quieter than the Waste King it replaced. I also find it plenty effective at grinding, though I don't put anything too crazy down the drain. Installing it yourself should be doable even for a beginner. The only hard part was getting the old one off, and that's not Insinkerator's fault. While I've only had it a few weeks, I'm very pleased with it, and based on my experience with this brand I expect it to last a long time.”
