“I have had this product for a while. It is difficult to program but not impossible. The instructions mention the "cancel" button, but which button is it??”
“It sounds like a lot of users had incompetent installers who configured the Scheduling Options to be disabled (the default is 5-1-1 programming). Find/Download the Installation Guide and run through the Advanced Options Setup (you can also adjust the temp reading if it's not accurate and several other functions).”
“I was initially frustrated by the thermostat that was installed by our new HVAC system, and its "adaptive intelligent recovery" mode that was turning my heat on at 5:30 AM. The comments here that it could not be turned off were very frustrating. Fortunately, it turns out it can be disabled, but it's buried in many layers of settings that are not intuitive to find. The installation manual, rather than the user manual, is where the more complicated programming is explained.”