“I was disappointed because the instructions are just a series of somewhat confusing cartoon-like drawings. Fortunately, YouTube has better.For the price, they could supply better.”
“As advertised. I wasn't getting hot water from my shower and swapping this did the trick. Package came with everything except the Allen wrench. Deducted 1 star for the odd wrench size. Required me ordering it because 7/64 is not common to most kits.”
“Just recently my old shower cartridge and handle adaptor started to break down after 7-8 years of use.Installing the new shower cartridge and handle was simple enough and everything works better than I remembered!My only gripe is no where on the product page does it mention including silicone grease, so I bought it separately. When the package arrived, to my surprise it did come silicone grease after all. Sigh.Besides that everything works great. Very pleased with the results.”
“This worked for 1 year and 3 months and not sticks when you move it and won't maintain temperature. I understand that they make these cartridges so they are easy to replace, but why don't you just make a product that doesn't need replaced every year.”
“The seller is really good. But the product itself somehow only lasts two years. This is my third one I had purchased in 3 years. I bought my previous two ones from plumbingsupplyandmore Overall, the product can only last for about 2 years and I use it carefully.”
“Moen has a lifetime warranty on their parts as long as you were the original purchaser. Call them and they'll send you a replacement for free. For those of you that need to pay for a replacement, the Moen OEM part here is the same one Moen would send you directly if under warranty.Installation was not difficult in my case as I was able to easily remove the old cartridge (14 years) without much trouble with the plastic fitting included with the replacement cartridge. I concede that there are cases where the old cartridges will not budge and you'll then need a special tool to unseat the old cartridge. Installation of the replacement is straight forward and took no more than 10 min once the old one was removed. The new one stopped the leaks but did nothing to improve my hot water pressure.”
“Obviously a troublesome design. Got only a year of twice-daily use before it started to drip. I got the original entire valve assembly from plumbingsupplyandmore, so went there got a new Moen cartridge off the rack and took it to returns they switched me out for free. Takes about 45 mins of careful work to replace - online videos another 1/2 hour to learn how (instructions in package are useless). Would go Delta next time.”
