“I’m leaving this review because I would love to give credit to the really nice lady I spoke to on the phone. I had purchased a pair of “The Block” and they were both missing the decals and had broken selector pins. There were delays on the shipments of selector pins so I had called to see if there were any updates. The woman was incredibly cordial and even sent me a pair of new decals so I could make my pair of PowerBlocks look brand new! The selector pins came in great packaging and they fit perfectly into my pair. Overall incredibly happy experience!”
“Received pins that weren't functional as received. Customer service told me a modification they were supposed to do wasn't done. Gave me a video to do it myself. The video was only half the job as it didn't show attaching the pins back to the blocks. I was very disappointed that they didn't just offer to send me a modified pin rather than give me a video to do their job. I told them so and only then did send a modified pin. Poor customer service.”
“Excellent replacement selector pins at a very fair price. I was able to replace the pins on a very old Powerblock set and now they are like new! It's very nice that they stock old parts.”
“The image in the above on this review shpws the wrong selector pins for The Block Personal. Please update to avoid confusion - The Pins for the Block Personal have one elastic string coming out of the middle, not on each side as the incorrect image shows. Thanks!”
