Looking at the tracking on your order, it's unfortunate that FedEx sent your order from our warehouse in Minnesota to California and then finally to Florida. We've sent this to our FedEx rep for investigation.
The pins were shipped within our standard processing times. The new replacement pins should have arrived in working condition. If this is not the case, please contact our customer service team.
“Everyone who reviews Powerblocks says that the pins don’t wear out. People brag about their Powerblocks still going strong after a decade or more. The whole system is excellent but if a part were to wear out it would have to be the pin, right? Well now I have a backup set so I can stay swole in the old folks home.”
