Cricket Balls & Bat Chocolates Reviews

2.4 Rating 5 Reviews

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Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Julie Gillard

Verified Reviewer

“Quick delivery easy order process”

Helpful Report

Posted 6 years ago

Mary Hambley

Verified Reviewer

“Very disappointed with this purchase. One of the chocolate balls was upside down & the handle was snapped. Poor quality.”

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Posted 6 years ago

Hello, Thank you very much for your feedback. We’re very sorry that there was a problem with your order on this occasion. Unfortunately we’ve had no contact to let us know there was a problem, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we’ll sort this issue for you right away. Speak soon!

Posted 6 years ago

“Disappointed to discover that the chocolate bat (handle)was broken in half, but needed for birthday present the next day!”

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Posted 6 years ago

Hanifah Khan

Verified Reviewer

“The chocolate vat was delivered broken very disappointed as it was Not packed secure enough”

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Posted 7 years ago

Hiya! Really sorry to hear this, a member of our Customer Service Team is going to contact you directly regarding a replacement/refund on this item. Prezzybox

Posted 7 years ago

“The design is amazing! Perfect Easter gift! And would have been even better if the cricket bat hadn’t of arrived broken into two pieces. I emailed to complain about this but still no reply. So I have had to give it as a gift broken in two.”

Helpful Report

Posted 7 years ago

Hello, Thank you for your feedback! We're so sorry that your order arrived damaged on this occasion. We can see that a member of our team has contacted you to ask if you'd like a replacement or a refund for this item. Please let us know how you'd like to proceed and we'll be happy to help! Thank you, Prezzybox.

Posted 7 years ago