Personalised Dozen Red Roses & Gypsophila Bouquet Reviews

3 Rating 4 Reviews

Red Roses & Gypsophila Bouquet

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Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Sion Hemmings

Verified Reviewer

“Looked nothing like the photo shown, very small and sad looking bouquet. Didnt even have the personalised message in it. Had to go to tesco and buy a £20 bunch of flowers which looked 100 times better than what I received from you. Total rip off for the money it cost”

Helpful Report

Posted 5 years ago

Hello, Thank you very much for your feedback. We're very sorry that there was a problem with your order on this occasion. Unfortunately we’ve had no contact to let us know there was a problem, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we’ll sort this issue for you right away. Speak soon!

Posted 5 years ago

Abayomi Adegoke

Verified Reviewer

Author didn't leave any comments.

Helpful Report

Posted 5 years ago

Glynn Holley

Verified Reviewer

“In these difficult times my first experience with the Prezzybox has passed with flying colours . Thank you Your response to my queries was fast and helpful”

Helpful Report

Posted 6 years ago

Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We hope you'll choose to shop with Prezzybox in the future. Thanks again, Prezzybox.

Posted 6 years ago

Zanis Timsans

Verified Reviewer

“Order one week prior. Did not receive my order on scheduled date (they were claiming they can deliver next day). Since the gift is delivering flowers on specific date to special person. Did not happen so the gift is useless. I looked like a fool. No communication from sellers telling me that the order will be late. After complaint they started to argue that it is my fault for some reason and do not refund. I overpaid for the flowers 3x just because I wanted them to be delivered on specific date. DO NOT RECOMMEND!”

Helpful Report

Posted 6 years ago

Hi Zanis We're really sorry that you feel this way about your experience with us We try to deliver as enjoyable an experience as possible here and it appears that your order was delayed with our couriers due to the current crisis at hand. Once again we are awfully sorry for the inconvenience this may have caused Many thanks Prezzybox

Posted 6 years ago