Eternal White/Rose Gold Metal Photo Frame 6x8in (15x20cm) Reviews

1 Rating 1 Reviews

About Profile Australia:

Profile Australia are a family-owned business in Sydney and Australia's largest photo frame manufacturer and importer of photo albums. We also supply a great range of body & bath products and decorator wall art decor.

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“The white part of the frame is very rough and uneven around the edges. Not what I would expect for the price .”

Helpful Report

Hi, Annie, We are sorry to hear that you received a faulty frame from us. We understand that you've encountered an issue with quality of our metal frame. We sincerely apologize for the inconvenience this has caused. We are committed to providing high quality products and it's disheartening to learn that we fell short of your expectations. Please know that we take your feedback seriously and we are actively investigating the matter to prevent similar incidents in the future. To make things right, we would like to send you a new Eternal White/Rose Gold Metal Photo Frame . Additionally, we are implementing measures to ensure the quality of our products meets the standards our customers deserve. You satisfaction is our top priority and we appreciate your patience and understanding as we work to resolve this matter promptly. Once again, we apologize for any inconvenience caused and we are committed to restoring you trust in our products. Thank you for bringing this to our attention. Kind regards, Team Profile