“Very disappointed in the mystery pack. Either someone was being extremely lazy that day and decided to just grab three of the same bracelets or you only have overstock of one kind of bracelet. Lesson learned I’ll never waste my money order that again.”
“The first time I treated myself to a mystery pack - and it turned out to be a good idea! I received the "Save the sloths" pack, which I like very much! The colors a very pretty :)”
“I’m kind of disappointed because I have always LOVED Pura Vida and that’s why I always come back to buy more. But this time around, I ordered the mystery pack on sale for a friend for Christmas, and it never showed after 2 weeks of having an email saying it was delivered.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!