“I’m kind of disappointed because I have always LOVED Pura Vida and that’s why I always come back to buy more. But this time around, I ordered the mystery pack on sale for a friend for Christmas, and it never showed after 2 weeks of having an email saying it was delivered.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“I got to save the sloth mystery pack and it's super cute I like the fact that the sloth when I already had was not the exact same as the sloth on this one.”
