“Hi
I made the purchase for a gift next Friday, I paid almost $100 because DHL charged me Canadian taxes and seeing the bent earring sticks really pisses me off. I sent an email to you with the pictures.”
“The earrings themselves are adorable, however, the first time I ordered them, they arrived in a flat envelope mailer and the backs were completely bent and broken. Customer service was great and they sent out a new set.... Which arrived in the exact same type of mailer, and were also all broken and bent. I didn't even bother requesting a third set, I just consider it money wasted.”
“3 out of 5 earrings bent so badly, concerned about the integrity of the material if I have to straighten them out. For the price of this, it should NOT arrive this way, and should be packaged in a more presentable manner. Have some respect for HP and the ppl willing to spend money on this stuff, if it arrives not totally ruined we might spend additional money buying more of your products.”
“The first order came with the post damaged. A replacement was sent and two came completely broken. Packaging for shipping is causing damage or they are just very fragile.”
“These earrings are adorable. They’re a bit smaller than I imagined they would be, but the detail is incredible. I love being able to mix and match between the holes in my ears.”
