Thank you for your feedback and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.
We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.
“Not smooth and shiny like I’m used to getting from Personalization Mall. Pictures aren’t as clear either, oh well, live and learn. I have arthritis in my hands so it took quite a while to insert and tie every string, since I got several ornaments”
We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.
Hello Linda,
Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to your standards. Although It was an uncommon instance, we will use this as an opportunity to improve our services in the future.
“Very nice and sturdy ornaments. However, one arrived with a chip on the back that is not very noticeable from the front so I'm still keeping it even though it is going to be a gift.”
