We are sorry to hear that you did not find the coasters that you received to your liking.
Since we use 100% natural wood we can’t guarantee how the grain of the wood will affect the product. Due to the nature of wood products, the actual shade and color of our engraving may vary slightly from lighter to darker.
Thank you for your feedback and we apologize that your experience with the product you received was not up to your standards. Since we use 100% natural wood we can’t guarantee how the grain of the wood will affect the product. Due to the nature of wood products, the actual shade and color of our engraving may vary slightly from lighter to darker.
