Hello Nadine, We are sorry to hear that you did not find the board that you received to your liking.
Since we use 100% natural wood we can’t guarantee how the grain of the wood will affect the product. Due to the nature of wood products, the actual shade and color of our engraving may vary slightly from lighter to darker.
“I’ve been purchasing cutting boards from Qualtry as wedding gifts for the past 10 years. I haven’t been as pleased with the quality recently. The boards are dry and the lettering isn’t as dark as in past years.”
“I have purchased many cutting boards . They are great gifts for Father's Day or Wedding gifts.. Always good quality.They also are great holiday gifts. I recommmend. Get one for yourself too.
Arlene Trotter”